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Since an update of Internet Explorer 11 in February, the web browser hasn't been compatible with features instructors use in SacCT. A new SacCT update has restored functionality for instructors when using Internet Explorer 11. If you are still encountering problems with IE, please consider using another web browser such as FireFox or Chrome.
A recent update for Java 7, Update 51, released on Jan. 14, 2014, is affecting several tools in SacCT including: Chat, Multiple File uploads and Blackboard Collaborate. We recommend that you not update your version of Java at this time until this issue is resolved. If you have already installed Java 7 update 51 and are experiencing problems with Collaborate, Chat, or Multiple File uploads please follow these instructions.
Instructors, if you are recording Collaborate sessions from a SacCT course, you will see 2-3 duplicate recordings for every session you record. This is a new known issue with Collaborate in SacCT courses. Do NOT delete any of the duplicate recordings. Deleting one or more of the duplicate recordings will remove the entire recording from the course. Students and other course users, can access the specific day’s recording by clicking on any of the duplicate recording links.
Older versions of Internet Explorer (7, 8 and 9) do not work with the latest e-Learning video streaming courses. In addition, using Safari on a wireless network may also have difficulty displaying videos properly. For these specific courses, we recommend that students and faculty use other browsers, such as Firefox and Google Chrome.